What is an integrated booking engine (IBE)?

An Integrated Booking Engine (IBE) is a software solution used by travel agencies, airlines, hotels, and other businesses in the travel and hospitality industry to facilitate the booking of travel-related services directly through their website or application.

Key features of an Integrated Booking Engine typically include:

Search and Booking Functionality: Users can search for flights, hotels, rental cars, or other travel services based on criteria such as destination, dates, and preferences. Once the desired options are found, users can book and pay for their reservations securely online.

Real-Time Inventory Management: The IBE integrates with the inventory systems of airlines, hotels, and other service providers to provide up-to-date availability and pricing information to users.

Dynamic Pricing and Promotions: The IBE can offer dynamic pricing based on factors such as demand, availability, and user preferences. It may also support the implementation of promotional offers, discounts, and loyalty programs to incentivize bookings.

Multi-Channel Support: The IBE is often designed to be accessible across multiple channels, including websites, mobile apps, and social media platforms, to reach a broader audience and maximize booking opportunities.

Secure Payment Processing: The IBE includes secure payment processing capabilities to enable users to make online payments using various payment methods, such as credit cards, debit cards, or electronic wallets.

Customization and Branding: Businesses can customize the look and feel of the IBE to align with their branding and user experience standards. This includes the ability to add logos, colors, and branding elements to the booking interface.

Reporting and Analytics: The IBE may provide reporting and analytics features to track booking metrics, monitor performance, and gain insights into user behavior and preferences.

Overall, an Integrated Booking Engine streamlines the booking process for travelers and helps businesses increase efficiency, drive sales, and enhance the overall customer experience in the highly competitive travel industry.

When it comes to Vivere Stays hotel clients, they have their own IBE integrated in their PMS or bought separately from a third party provider connected with their PMS. In both cases it allows them to sell their inventory directly through their website without risking over-bookings and saving commissions.