We boost your rankings through OTA analytics
Each OTA is its own world with plenty of KPIs to be tracked. VIvere Stays technology does it for you.
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OTA Analytics
Have you ever looked at Booking. com, Expedia.com, AirBnB.com, tripadvisor.com, trivago.com extranets just to name some of them? Our technology does, every 20 minutes. Why? Because we want your hotel to get the best ranking.
Quick setup
Complete performance
history
Frequent ranking updates
Explore guest behavior on an individual level of detail
Guests leave ratings and comments everywhere these days, not just on Google, the OTA and Facebook, but many others. Our technology controls most of them.
- Highlighs of guest ratings: We analyze your guest ratings
and give you an overview of what needs to be improved. - Make sure guests comments get answered: Each OTA looks
very carefully how fast and comprehensive you answer your
guests comments. Vivere Stays takes it very seriously - for you! - Your guest communication needs to be perfect: The number of times that guests will contact you before and during their stays very much depends on how explicit you are in your guest communication before and during their stay. We make it complies with the highest standards in order few guests need to clarify doubts. Less doubts - less work for you.
Measure each KPI like if it was the only one!
Vivere Stays technology checks on each and every KPI that your OTA ranking depends on. Why? Because we hate to see you spending your money on special OTA deals (ie. Genius) in order to "buy yourself" a higher ranking, while you could simply have it for free by working on your KPIs.
- 100% profile completness: Our technology let you know, when your profile needs a facelift for the sake of your rankings but also for the satisfaction of your guests as they will find all the necessary informaiton in your profile. -> less question -> less work for you.
- Who do you compare you with? We make sure you have the right comset in place. Because only if you do, you compare apples with apples and can adjust your strategy accordingly.
- Cancellation tracking: Our technology tracks your cancelations, their reasons and gives recomendations on how to decrease them.
- Flexible, fast reporting: On your bike mate cobblers I don't want no agro bleeding crikey
Easy Setup
Get started in less than 24 hours
From the moment you sign up for the trial, it only takes few hours in order to get you started!
Welcome information goes out to the hotel owner to create transparency about the onboarding process
After contract signature, there is an official welcome communication sent out to the owner from Vivere Stas CSM department, detailing all next steps of the onboarding process.
Vivere Stays gathers all relevant information about the hotel through the "hotel passport".
The hotel is only one step away of having its technology being implemented. However, important information such as room types, categories, any specifities about the hotel still need to be collected.
Technology set-up for your hotel by the Vivere Stays CSM team
You are all set! Now it is up to us to work and fine-tune every little detail in our technology in order it fits 100% your hotel needs and expectations. This is the fun part, when it all adds up and starts producing in a Beta version before go-live.
30-day free trial.
No credit card required.
It is our pleasure to see how you will fall for Vivere Stays, our technoloy and the team. Just try it out! No strings attached!
Trusted by
great hotels
Many great hotels have joined over those last two years since go-live the Vivere Stays experience. And they are still with us.
